Shipping Range

• We can ship to the world & Worldwide free shipping for orders over $100.
• We ship to almost every country in the world. We also offer paid Express Couriers (DHL) as an alternative option.

Delivery Time

• Order Processing: 2-5 Business Days.
• Express Shipping Time : 6-8 Business Days.
• Standard Shipping Time: 7-20 Business Days.

Country Shipping Time(Business Days)

• United States：8-14
• Germany：7-12 
• United Kingdom：7-12
• Canada：8-14
• Australia：8-15
• Mexico：10-16
• Italy：7-12 
• Singapore：8-14
• France：7-12
• Spain：7-12
• Netherlands: 7-12

Note:

1. Other countries not in the list, please see the actual payment page or contact our customer service.

2. This table is for reference only, please see the exact shipping cost and delivery time on the actual payment page.

Wrong Shipping Information

• If you have left a wrong shipping address or contact information, please contact our customer service within 2 hours.
• Please note that it is the responsibility of the customers to enter their shipping address correctly. We are unable to redirect to another shipping address after we have processed and shipped the parcel.
• Contact us at info@TerraDharma.com

REFUND AND EXCHANGE

Our policy lasts30 days. We understand how difficult it can be to choose personal items online. Therefore, all orders can be returned/exchanged for a full refund within 30 days, with proof of purchase.Damages caused by regular wear do not qualify for a replacement.Please note you may return mostTerra Dharma items (unused) in their original packaging. The cost of return shipping is not included. Shipping costs and additional service charges such as gift wrap are non-refundable.

However, we will also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You’ll receive a refund or replacement once we receive the item back if the item is in stock.

Please note that after an exchange is made, the item(s) do not qualify for refunds. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.

Free items from special offers are final sale. Please note that returns and exchanges are not available in this case.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Return labels will be provided only for defective products within the policy time.

Return shipping costs vary depending on the product weight, your shipping location, and the express delivery you choose.

Additional non-returnable items:

• Gift cards
• Personalized products
• Sage sticks, candles, and soaps after being opened or used.
• Sale items (special offers)

If the item you ordered is damaged/faulty or if you received an incorrect item or missing an item, contact us: info@TerraDharma.com, Please give us an opportunity to serve you better! Our ultimate goal is to be sure you are 100% satisfied. We want to hear from you and know where we could have improved! Send us an email anytime. Thanks so much!

Defective items purchased within 1 year with proof of purchase may request a special promo code for 50% off the same item.

To complete your return, we require a receipt or proof of purchase.

Note:Please do not return your purchase to the address shown on the package.

Refunds (if applicable)Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund. If you are approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 1 week. All shipping costs of the original order are non-refundable.If you’ve done all of this and you still have not received your refund yet, please contact us at info@TerraDharma.com.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at info@TerraDharma.com.

Sale items (if applicable)

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@TerraDharma.com.

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Returns Without Label

To return your product, you will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.Depending on where you live, the time it may take for your exchanged product to reach you, may vary.You may use your own shipping method. We highly recommend using a shipper who provides a tracking number so you can track your shipment. Please be sure to retain this tracking number for your records.

Terra Dharma is not responsible for packages lost in transit if sent via a non-trackable carrier.

If you have any problems, please contact us in following ways: info@terraDharma.com

In the vast river of memories, my mother’s gentle words in childhood took root in my heart like a seed: every life that comes into this world forges a mysterious bond with something in nature. Just as there is a star in the sky that arrives with us and fades away with us. Since then, beneath the starry skies of the grasslands, seeking the “other self” has become an enduring obsession, a quest that transcends time and remains unwavering.

​In 2024, a trekking journey to Tibet completely transformed the course of my life. As night fell and the sky was blanketed with a cascade of stars, I finally found the “self” that had been so elusive, right before my eyes.

In that profound moment, deeply moved, I conceived a grand vision: to help people around the world discover their own “other self.”

Thus, the brand TerraDharma was born, symbolizing the joint awakening of the earth and spirituality. Its mission is to guide individuals in exploring themselves and healing their souls through the wonders of nature.​

TerraDharma firmly believes that everything in nature, whether it’s the stars in the sky, leaves in the forest, crystals on mountaintops, refined silver ingots, or colorful shells by the rivers, harbors a power that resonates with the human soul. These “natural counterparts of you” bestow the courage to face difficulties head-on, impart the wisdom of tolerance, offer inspiration to break free from constraints, and rekindle the passion within.

From the majestic Mount Kailash in China, to the summit of Corcovado Mountain in Brazil, from the foothills of the sacred Himalayas in Nepal, to the mystical Tiruvannamalai in India, TerraDharma remains steadfast in its belief in the connection between nature and spirituality.

TerraDharma constantly explores and extracts the spiritual forces embedded in nature, infusing them into every product and service.​Looking ahead, TerraDharma holds a grand vision. It aspires to transcend geographical and cultural boundaries, becoming a spiritual haven for soul-searchers worldwide.

The brand will continue to delve deep into nature, uncovering more elements that resonate with the human spirit, and crafting a more diverse range of products. By doing so, TerraDharma aims to assist more people in finding inner peace and strength through dialogue with nature, achieving true self-awakening and growth.

With TerraDharma as their companion, everyone can embark on this unique journey of self-discovery.

TerraDharma Product Quality Guarantee Statement​

At TerraDharma, quality is the lighthouse that guides our every endeavor, and we illuminate the path to excellence through three unwavering promises.

​First, natural materials are the very lifeblood of our creations. Like ancient explorers charting uncharted waters, we journey to the far - flung corners of the globe, from the snow - capped peaks of Mount Kailash whispering tales of eternity to the lush heart of the Amazon rainforest humming with untamed vitality. Here, we handpick treasures untouched by excessive human hands—raw ores with the earth's secrets etched in their veins, rare shells that once cradled the ocean's lullabies, and natural plants that have danced to the rhythm of the seasons. These materials, pure and unadulterated, are the building blocks of our products, offering you a passport to the embrace of nature.​

Second, we are the guardians of origin cultures, preserving the rich tapestry of stories and craftsmanship woven over generations. Our products are like time - travelers, carrying the wisdom of Nepalese artisans whose hands have breathed life into silver for centuries, and the artistic flair of Indian gem - setters who paint masterpieces with precious stones. Each piece of jewelry is a living chronicle, a symphony of local traditions and historical legacies, bridging the past and the present.​

Finally, our high - quality service is a warm embrace that wraps around you at every step. Pre - sales, we are your eager storytellers, ready to unfold the enchanting tales behind each item; during sales, we transform into vigilant sentinels, ensuring your order's journey is smooth from packaging to delivery; post - sales, we stand by your side as trusted confidants, offering hassle - free returns and exchanges, and sharing maintenance tips like cherished family secrets. With a blend of professionalism and heartfelt warmth, we aim to make your experience with TerraDharma as memorable as the products themselves.​